Tag: service quality

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August 1, 2019

Delivering (even) better service with Design Thinking

Matching themes: Design Thinking, service quality

Design Thinking helps to overcome traditional ways of thinking and thereby find innovative solutions
Design Thinking helps to overcome traditional ways of thinking and thereby find innovative solutions

For us in China, too, Design Thinking is becoming an increasingly important approach to bringing products, solutions and services even closer to the customer. This is because Design Thinking opens up new perspectives and enables innovative solutions by addressing people’s essential needs. Read more

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