The manufacturer has been using SupplyOn in series production for a long time in order to handle ordering with suppliers in an end-to-end electronic process. That was not the case in spare parts business. The project’s objective was to harmonize the two different supply processes and handle them consistently with a central system in which all business partners are integrated.
The integration project focused on C suppliers, who are usually very small or with whom orders are placed only sporadically. Most A and B suppliers were already integrated in the electronic process by EDI or WebEDI. Rollout of the simple e-mail WebEDI process made it possible for the first time to integrate all suppliers throughout the order, confirmation, requirements reminder and financial process.
An easy upgrade allows suppliers to switch to the more convenient WebEDI integration as soon as the volume increases and they wish to benefit from the total transparency SupplyOn offers them in the order process. As part of the project, the manufacturer replaced an out-of-date internal system and rolled out a new, consolidated SAP system for requirements planning and forecasting. The SAP system performs risk analyses that use the feedback and delivery dates to calculate when a critical situation might arise. As a result of these internal risk analyses, requirements reminders are send via SupplyOn to affected suppliers. The suppliers’ feedback is also processed in the SAP system. Following internal approval, the planning data is updated.
Alongside the requirements reminder, both the manufacturer and suppliers can be notified individually of defined exceptions. As a result, the buyer only has to intervene if the supplier does not respond.