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Mario Buentig

供应商管理负责人

虽然买方公司通常会迅速启动和推动供应链的数字化,但许多供应商仍持观望态度。认识到这种现状,我们的供应商管理团队发起了一个供应商社区倡议。我们希望向供应商提供更多信息,与他们互动,激励他们与其他供应商交换意见,最重要的是,鼓励他们积极 "耕耘新土地"。这就是这个博客的信条。

发布者 Mario Buentig:

该作者在其他语言中发表的文章

“Success as a Service”: Supplier Onboarding at SupplyOn

Supplier Onboarding is the first and most important step for successful digital collaboration with your business partners via SupplyOn. But what does it take to get started smoothly? Here we show you in words and pictures how we successfully bring our customers and their suppliers on board through expertise, communication, and experience.Why Supplier Onboarding is crucialIntroducing new processes via a digital platform is anything but trivial, but it is feasible. With our approach to supplier onboarding, you can master the complexity. Our goal is to integrate suppliers into our platform efficiently, reliably, and sustainably. The key to this lies in close cooperation with our customers. A successful onboarding project thrives on partnership-based coordination between the customer and our experienced team. Behind every project is not only a team of experts, but also a well-stocked toolbox that makes onboarding as efficient as possible.Communication as a success factorWe work with our customers to develop customized communication strategies to inform suppliers, convince them of the benefits, and get them excited about using the platform.After all, without the active participation of suppliers, there is no added value for the customer.Technical excellence and personal supportA smooth onboarding process requires precision. The quality of the supplier master data is crucial—only with up-to-date and correct contact details can a connection to suppliers be established. In addition, our dedicated call center team actively supports suppliers during the registration process and helps to overcome any obstacles at an early stage.More than just technical connection: Enablement as a goalOur claim goes beyond purely technical onboarding. We see supplier onboarding as “enablement” – in other words, empowering users to use the platform efficiently and independently. To this end, we provide central information portals that bundle all important project information, instructions, training, information events, and explanatory videos. These portals serve as a central hub during the onboarding phase – a real added value for everyone involved.The human factor countsEven complex projects can be implemented successfully when a structured approach meets experience – and when the human factor is not neglected. This is exactly what the SupplyOn onboarding team stands for: technical excellence, strong communication skills, and always with a personal touch.The video featuring this articleJoin us in the video “Supplier Onboarding” for exclusive insights into our daily work.
“Success as a Service”: Supplier Onboarding at SupplyOn