Business Continuity: contingency plan in case your supplier is the victim of a cyber attack

Rudolf Dirnberger
August 1, 2024
Lock - Cybersecurity-Konzept
Fast and effective emergency response ensures business continuity in the event of a cyberattack

Unfortunately, cybercriminals continue to gain access to corporate IT infrastructure, encrypt data, and then demand large sums of money to “decrypt” it. The impact on affected companies is devastating! It often takes several months before they can operate as they did before the attack.

Even if your company has planned for this eventuality: What if one of your key suppliers is affected? How long can you produce without them? How can you continue to manage the relationship if EDI is down and email is out?

True to the motto “better safe than sorry”, we at SupplyOn offer our customers the creation of an emergency plan for such cases – before the disaster strikes. The aim of the plan is to implement and support an orderly and monitored cooperation with the affected companies within 24 hours. All order types such as JIT/JIS, orders, KANBAN or VMI, etc. can be integrated.

In the first step, our experts work with the client to develop a customized contingency plan and define the necessary adjustments and actions. The second step is to define the preparations for the emergency. Once all the necessary actions have been defined, the plans are communicated – in paper form, of course – along with all the key contact information. This ensures that the right people in your organization are notified in the event of an emergency, for example, via their personal cell phones.

Two people in business attire stand before a large digital world map, with one pointing at it, highlighting a discussion on data analysis or global strategy to ensure business continuity.

Learn more about our Supply Chain Collaboration solution

To our solution detail

In the event of an emergency, you and the supplier concerned initiate immediate measures and determine the next steps together with SupplyOn. This includes the immediate registration and activation of the supplier on the SupplyOn platform as well as the transfer of open and current orders and delivery schedules to the Supply Chain Collaboration solution. Together with our consultants, the first steps with the supplier are then carried out and monitored. The support provided by SupplyOn gives the suppliers concerned peace of mind and avoids unnecessary delays and queries to Customer Support.

The package offered by SupplyOn supports your suppliers in the first steps out of the chaos and on the way to an orderly production process. In addition, the SupplyOn platform prevents the malware from spreading to your company and ensures that business can continue to be conducted electronically as before.

Got curious? Then get in touch with us below.