Co-creation brought to life: The Invoicing UI, a joint development

Modernization means more than just new technology – it starts with a change in perspective. At SupplyOn, we have consistently followed this path: The new user interface of our invoicing solution is not only state-of-the-art, but was also developed in collaboration with the people who work with it every day – our suppliers.

Our short film, “Partners in Innovation – The Journey to the New Invoicing UI,” takes you on a tour behind the scenes.

More than a technical update

Every good change starts with a solid foundation. In our case, that meant moving away from AngularJS and toward a future-proof architecture with React. The new technological basis ensures greater performance, scalability, and continuous further development of the UI – with the aim of making complex processes more straightforward.

Design that supports rather than distracts

Another key element is the uniform SupplyOn Material Design. Consistency, readability, and intuitive navigation are the cornerstones of the new interface. The focus is on the essentials: efficiently mapping work processes without visual distractions or unnecessary clicks.

Co-creation in action: the voice of the user

What makes this project truly special is the way it came about: we involved users right from the start with over 20 usability tests, interviews, and community days. Their experiences, challenges, and ideas have played a key role in designing a user interface that feels “right” rather than “new.”

Accompanying change

Change requires guidance. That’s why we created targeted support for the switch to the new UI – with interactive guided tours, easy-to-understand quick start guides, and open Q&A sessions. Because only those who feel confident will actually use new possibilities.

The impact: greater efficiency, higher satisfaction

With an investment volume of €700,000, over 100 improvements were implemented and 50 new ideas were incorporated. Initial results show that user satisfaction is already at 95% in prototype testing – a clear sign that we are on the right track together.

Curious

In the video, you can experience the project in seven stages – from technology and design to user feedback and change management. Voices from the team and users provide an authentic insight into a project that proves that innovation does not happen in isolation, but through dialogue.

Watch the video:

Experience how co-creation is lived at SupplyOn – and what that means for your daily work.