This Service Specification defines the scope of services of SupplyOn Services for Supplying Companies (hereinafter referred to as “Contractual Partner”). In addition to this Service Specification also the Master Contract, the “SupplyOn AG General Terms and Conditions for SupplyOn Services” (in the currently valid version), hereinafter referred to as “GTC”, and their respective contractual components regulate the provision of SupplyOn Services and the contractual relationships between SupplyOn and the Contractual Partner. The definitions included in the GTC shall analogously apply to this Service Specification.
SupplyOn Services facilitate the processing of electronic business transactions – in particular in the areas of sourcing and engineering, supply chain management and quality management – by means of a browser interface or integration in internal systems of the Contractual Partner or the Buying Company. SupplyOn Services involve the processing, temporary storage, transmission and analysis of data.
In addition, SupplyOn performs for the Contractual Partner the single-sign-on by integration of the access data between SupplyOn and the relevant systems of the Buying Company, which means that the Contractual Partner can access internal systems of the Buying Company directly without further log-in.
The SupplyOn Services agreed in each case also include the provision of the respective Customer Support.