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Mario Buentig

Head of Supplier Management

While buying companies usually initiate and rapidly drive digitization in the supply chain, (too) many suppliers maintain a wait-and-see approach. Recognizing this status quo, our supplier management team has launched a supplier community initiative. We want to provide even more information to our suppliers, interact with them, motivate them to exchange ideas with other suppliers and, above all, encourage them to actively "plough new ground". That is the credo of this blog.

Posts by Mario Buentig:

SCM Insights

“Success as a Service”: Supplier Onboarding at SupplyOn

Supplier Onboarding is the first and most important step for successful digital collaboration with your business partners via SupplyOn. But what does it take to get started smoothly? Here we show you in words and pictures how we successfully bring our customers and their suppliers on board through expertise, communication, and experience.Why Supplier Onboarding is crucialIntroducing new processes via a digital platform is anything but trivial, but it is feasible. With our approach to supplier onboarding, you can master the complexity. Our goal is to integrate suppliers into our platform efficiently, reliably, and sustainably. The key to this lies in close cooperation with our customers. A successful onboarding project thrives on partnership-based coordination between the customer and our experienced team. Behind every project is not only a team of experts, but also a well-stocked toolbox that makes onboarding as efficient as possible.Communication as a success factorWe work with our customers to develop customized communication strategies to inform suppliers, convince them of the benefits, and get them excited about using the platform.After all, without the active participation of suppliers, there is no added value for the customer.Technical excellence and personal supportA smooth onboarding process requires precision. The quality of the supplier master data is crucial—only with up-to-date and correct contact details can a connection to suppliers be established. In addition, our dedicated call center team actively supports suppliers during the registration process and helps to overcome any obstacles at an early stage.More than just technical connection: Enablement as a goalOur claim goes beyond purely technical onboarding. We see supplier onboarding as “enablement” – in other words, empowering users to use the platform efficiently and independently. To this end, we provide central information portals that bundle all important project information, instructions, training, information events, and explanatory videos. These portals serve as a central hub during the onboarding phase – a real added value for everyone involved.The human factor countsEven complex projects can be implemented successfully when a structured approach meets experience – and when the human factor is not neglected. This is exactly what the SupplyOn onboarding team stands for: technical excellence, strong communication skills, and always with a personal touch.The video featuring this articleJoin us in the video “Supplier Onboarding” for exclusive insights into our daily work.
“Success as a Service”: Supplier Onboarding at SupplyOn
Supplier Community

Supplier Community Day: SupplyOn solutions for quality processes at close quarters

Just like last time, we had several surprises for our audience. For the first time, we had a speaker on board from the customer side who presented ZF Friedrichshafen's digitalization strategy for feasibility studies in the sourcing process. Secondly, in two video clips, we revealed a potential expansion of the existing service portfolio on which our product managers are currently consulting. But first things first. Find out more about the highlights of the last Supplier Community Day below: (more…)
Supplier Community Day: SupplyOn solutions for quality processes at close quarters
Supplier Community

Exclusively for suppliers: roadmap plus tips and tricks on SupplyOn’s Logistics & Finance solutions

As Head of Supplier Management at SupplyOn, it is not only my job but also my personal ambition to give suppliers on our platform a voice. Me and my team want to understand their everyday life and processes in great detail to be able to support them even better. Therefore, we have already driven forward a number of Supplier Community activities this year. Three weeks ago, we welcomed over 300 participants at our second Supplier Community Day. Find out everything about the event here: (more…)
Exclusively for suppliers: roadmap plus tips and tricks on SupplyOn’s Logistics & Finance solutions