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From mistakes to progress: Miriam on the benefits of a positive error culture

Error culture is an essential component at SupplyOn to promote continuous improvement and personal growth. In this interview, Miriam Lanzinner, Head of SCC and TM Solutions at SupplyOn, talks about her attitude to error culture, how she deals with errors in the team, and what role they play in professional development.   As a manager, how do you live the learning culture and actively promote the sharing of experiences from mistakes in the team? Miriam: In our team, mistakes are allowed to happen and that they are a natural part of our work. Nobody makes mistakes on purpose. My motto is: "You live, you learn!" Transparency is very important to me. I make sure that we have open communication and that everyone dares to address unpleasant topics. I achieve this by setting a good example myself and talking openly about my own mistakes and challenges. In this way, I create an environment in which mistakes are not seen as a weakness, but as a learning opportunity. What methods do you use to promote a constructive approach to mistakes? We work according to the SAFe method in product development. Among other things, this is based on the conviction that mistakes are accepted and seen as learning opportunities in order to promote project progress. It is not about apportioning blame but looking at mistakes neutrally and drawing the right conclusions from them. In fact, mistakes are beneficial to our learning. In practice, we use every productive problem to improve our test automation. When an error occurs, we feed it back into the automation to ensure that it is covered in the future. This approach helps us to continuously improve, drive innovation and strive for perfection — without having to be afraid of making mistakes.   How does this learning process actually work? Miriam: When a mistake occurs, we discuss it as a team and analyze what went wrong. We often use the 8D process, which systematically examines in eight phases what the problem was and what measures we need to take to prevent it in future. This process helps us to take a thorough and structured approach, especially when dealing with major challenges that affect several departments. Working according to the SAFe methodology also involves regular feedback elements, such as the retrospective. In these retrospectives, we reflect on what went well and what went less well and look for solutions together to continuously improve. Would you say that it takes practice to distance yourself emotionally from mistakes? Miriam: Absolutely. It's a learning process. Product Owners often have a strong personal attachment to their projects, a very high sense of responsibility and the last thing they want for their project is for mistakes to happen. It is human to have the impulse to justify yourself or assign blame when mistakes occur. You have to learn to remain neutral. At the end of the day, we are all pulling in the same direction and customer satisfaction and quick problem resolution are crucial to the success of the company. Experience plays a major role here. For new employees at SupplyOn, it is also a learning process to understand that mistakes are seen as learning opportunities and that this is not just said, but really lived. This is very much about letting go of possible past experiences, rethinking and ultimately building trust. If employees feel that mistakes are accepted, the fear of them will also disappear. And that is so important, because people who work out of fear tend to make more mistakes. Do you have any other tips for employees on how they can analyze their own mistakes and deal with them constructively? Miriam: It's important to take a differentiated view of mistakes and not overlook the interpersonal aspects. Anonymous 360-degree feedback can help to uncover underlying problems that are not immediately visible. I think that's very important, because only when problems are on the table can they be worked on. Employees should also reflect regularly and talk openly about mistakes to find solutions together and learn from them. So, I would advise employees to be open to mistakes and see them as an opportunity to grow. Work closely with your team and take every opportunity to learn and develop from challenges.   Would you like to join an employer with a culture of error and learn to use mistakes as an opportunity for personal growth using agile methods? Go to our vacancies: SupplyOn Group
From mistakes to progress: Miriam on the benefits of a positive error culture

Connected Ecosystems – a new era for the industry?

In a rapidly changing political and technological world, mutual trust between business partners plays an increasingly important role. Collaboration within trusted supply networks is becoming a critical competitive factor. It is the basis for successful cooperation within the industry. Trust is also built through the timely and comprehensive provision of data that is shared by all parties. The resulting ecosystem brings immediate economic benefits and is the building block for end-to-end industrial digitalization.So far, 2024 has been a year of constant challenges: Geopolitical conflicts, economic crises, and rapid technological leaps are all putting politics, business, and society to the test. Despite all the uncertainties, many events have made one thing clear time and again: We can only move forward together. That is why we need partners from other countries, other industries and other parts of our supply chain - partners we can trust.Politicians in Germany and industry have recognized this. Various initiatives such as GAIA-X, Manufacturing-X or Catena-X have been launched to bring together the various players in an integrated value chain. SupplyOn was also addressed, as SupplyOn has been operating an ecosystem for more than 20 years, has continuously expanded it and is now also interoperable with other ecosystems such as Catena-X.In a business context, such a network requires one thing above all else: mutual trust. Those who collaborate beyond their own company boundaries and strategically share information with partners, suppliers, customers or government agencies need a secure, reliable digital environment!IDC's "Future of Industry Ecosystems 2023" study shows once again that ecosystems and business success are closely linked: 90% of respondents said they will increasingly rely on connected data ecosystems in the future and plan to maintain or accelerate their investments in them. The drivers are:Increased business agility,greater process automationimproved system integration, andincreased data sharing with partners, also for ESG reasons.It is no secret that data and distributed data is what gives networked ecosystems their unique value. Teams and systems in different companies, locations or government agencies can access the same data in real time. Access rights control the shared view of the data, giving stakeholders an unprecedented view of their own information and a clear understanding of the big picture. Based on this broader insight from multiple systems, stakeholders can now make more informed, faster decisions.In practice, we have already seen that this approach to digital collaboration is successful. Companies such as Pfizer and Biontech were able to research a vaccine against Covid-19 in a very short time, and leading companies such as Henkel and Covestro are already using the digital twin to make their contribution to decarbonization across teams. At a large company like Henkel, each business unit functions as a separate company. In one project, more than 4,000 physical and virtual sensors were installed in different areas and integrated into a single system. These sensors measure electricity, fossil fuels, compressed air, steam, water, and waste water, showing energy consumption on a plant-wide level, as well as in individual production areas and technologies. This enables Henkel to clearly identify where and how energy is consumed in different teams and parts of the company, and to initiate measures to reduce energy consumption. As a result, they have improved energy consumption and emissions data across the supply chain by 5 to 6 percent per year.The integration of artificial intelligence (AI) throughout the system provides even greater competitive advantages. Predictive and prescriptive analyses, for example, make it possible to predict bottleneck situations in the supply chain in good time, identify risks and thus proactively avoid supply bottlenecks. Here, too, SupplyOn is already using AI solutions in its ecosystem to strengthen the resilience of the supply chain, make inventories and bottleneck situations visible, minimize risks and thus enable faster and better-informed decisions. This enables them to ensure that products and services meet customer expectations and that ESG regulations, among others, are implemented efficiently (see SupplyOn's ESG Suite).Buyers, planners, schedulers, suppliers and customers: Each stakeholder benefits from a holistic view of the value chain with improved transparency and real-time data. An analysis by Aveva shows that integrated ecosystem thinking enables industry leaders to increase profitability by 10 percent, triple return on investment and achieve up to 20 percent higher sustainability performance. The SupplyOn experts will be happy to advise you on how to successfully implement an ecosystem.
Connected Ecosystems – a new era for the industry?

AI-based chatbot assists with CCF surveys

Sustainability and climate initiatives are increasingly important today. At the same time, companies are under increasing pressure to meet legal requirements for reporting carbon emissions. For suppliers, this means providing their customers with detailed information on their production emissions. To make this process easier, SupplyOn offers an innovative survey tool that optimally supports the user by integrating an intelligent chatbot.SupplyOn's new chatbot is based on the latest generative AI technology. It is trained to support users in completing the Corporate Carbon Footprint (CCF) survey. The bot draws on a comprehensive database of user guides, question and answer lists and other content.By interacting with the chatbot, users can pose questions directly to a digital assistant that provides immediate, expert answers. Long waits for support feedback are a thing of the past.Strengths of the chatbotOne of the chatbot's greatest strengths is its ability to explain and clarify the technical vocabulary used in the survey. Users can ask questions to better understand what exactly is meant by a particular question. The chatbot can also provide information on measurement and calculation methods for different types of emissions, as well as details on possible energy mixes.A particularly helpful feature of the chatbot is its intelligent "reasoning". The bot can independently analyze whether the emission of a described process is a direct or indirect emission, or whether it should be classified as a downstream or upstream emission. In this way, the digital assistant can recommend to the user in which field of the survey specific emissions should best be entered.Launch of a comprehensive AI-based support strategyThe CCF chatbot marks the start of a company-wide introduction of an AI-based help and support system at SupplyOn. The aim is to simplify the use of our applications and significantly reduce support times for our platform users.The integration of the chatbot into the CCF survey is an important step in making it easier for companies to comply with sustainability standards while increasing efficiency. By using AI technology, SupplyOn ensures that its customers are optimally equipped for the challenges of the future.SupplyOn's goal is to provide customers with innovative solutions that meet both the demands of the present and the challenges of the future. The new chatbot is an integral part of this strategy and underlines our commitment to sustainability and technological excellence.
AI-based chatbot assists with CCF surveys

Senior career development for IT leaders: success paths and recommendations by Mirjam and Maximilian

We interviewed Mirjam Schubert, Head of SCC Shipping, and Maximilian Schuderer, Head of Development Daisy, about their personal career paths. In this interview, discover their career development journeys, tips for your own growth, and advice for your career path.Can you briefly tell us about your career path at SupplyOn? How did you start, and how did you manage to develop into your current position?Maximilian: My journey at SupplyOn began in 2021 as a Senior Software Architect in the Visibility and Analytics area. At that time, our development team was still small, only three or four people. However, much has changed since then—our team has grown exponentially, to over 30 developers, who work together to develop state-of-the-art full-stack web applications with a robust data backbone. My role also evolved. Starting as a technical team lead, I also proved myself on a disciplinary level and increasingly became recognized as a leader. This transformation was recently confirmed through an official promotion.Mirjam: My start at SupplyOn was similar. I began as a Product Owner in the Supply Chain Collaboration team, bringing experience from the agile world. When SupplyOn transitioned to SAFe methods in 2019, it was familiar territory for me. The team's structure evolved in parallel with growing demands, and during this phase, I took on the role of Product Manager. Over the years, our development team has nearly doubled, and my responsibilities and role grew continuously. Due to further growth and changing structures at SupplyOn, I was eventually promoted to Manager of the Shipping area, gaining additional disciplinary responsibility. What role did mentors or role models play in your career path?Mirjam: Before starting my career, I was fortunate to have role models who supported and encouraged me. I want to pass on the luck I had as a young person, being guided along the way. My commitment to training apprentices at SupplyOn was a direct result of this. My path to leadership was characterized by a strong focus on the development of my employees and the team.Maximilian: Before my time at SupplyOn, I didn’t have mentors or role models who influenced my career path. On the contrary, my experience after my vocational training was rather disappointing, as leaders were more interested in billing employees to clients as quickly as possible rather than focusing on their development. This experience was a crucial drive for me to develop myself and support others. Gradually, I took on more responsibility and actively invested in the development of my employees and the team. At SupplyOn, I found an environment where I was given the freedom and opportunity to develop and prove myself.Did you have a specific career development goal that you actively worked towards, and did you actively drive your personal and professional development?Mirjam: I had already carried out parts of the Product Manager role at my previous company. I then acquired the additional qualifications for the position at SupplyOn in close cooperation with my supervisor. Regarding my leadership qualifications, as mentioned earlier, I have always focused on the development of employees and the team. I firmly believe that a team can only reach its full potential if all members work at a comparable skill level. Therefore, I see it as my task to support the team through coaching, provide targeted information, and enable them to continuously develop.My strong interest in mentoring apprentices led me to actively promote the recruitment of apprentices within my team. I even obtained a trainer's license because the topic of training is particularly close to my heart. Through these experiences, my supervisors recognized my potential as a leader and entrusted me with more responsibility in disciplinary team leadership. I am excited to further deepen my passion for the development of employees and teams in my new position.Maximilian: In my role as a Senior Software Architect, I already had technical leadership responsibilities. My goal was to expand this technical responsibility to the disciplinary leadership of development teams. At SupplyOn, I was given exactly this opportunity. I was actively involved in interviews as the technical part and played a key role in the onboarding process and the further training of new developers.This commitment was a key moment for my decision to further develop into a disciplinary leadership role. Even before I could address this with my supervisor, she anticipated my intentions in the next personnel development meeting and offered me the opportunity to lead a large part of our Full Stack Developers disciplinarily.Are there specific training programs, further education, or other measures that you would recommend to younger employees to develop themselves personally and professionally?Maximilian: In my view, there is no one-size-fits-all training or further education. It's highly individual. Accordingly, I invest a lot of time and effort into individual development plans for each employee. Every employee has individual needs and goals. Some value stability and want to feel comfortable in their work while continuously developing, especially if they have family obligations. Others are more focused on their career development and may aim for the architecture path.To grow as a developer at SupplyOn, I definitely recommend acquiring knowledge in technologies outside of one's own stack. For example, I strongly encourage frontend developers to also learn backend technologies. This not only helps to better understand the interfaces within a product and team but also promotes a holistic perspective and strengthens team collaboration. I also recommend getting involved in software architecture. Even if you don't want to become a software architect, the knowledge helps to get a comprehensive overview for daily business, better understand tasks, assess, and execute them.Mirjam: I agree with Maxi. It's also important to emphasize that there are two directions of development: horizontal and vertical. Both are equally valuable. Being a leader doesn’t make you superior. It’s important to nurture each individual and create a development plan together. There are various training courses, from Scrum to leadership training, which are useful depending on background and experience.I see this as a dialogue with the supervisor: Where do you see yourself? Here’s how I see you. All paths are open, whether vertical in the hierarchy or horizontal in other roles such as project management or that of a Scrum Master, depending on strengths and interests. That's what's great about our work with SAFe: there are many different roles and development opportunities.It’s important to understand that what you learn here can also be applied elsewhere. You're not learning for the company SupplyOn, and you're not continuing your education for them, but actually for yourself. Once you understand that, it's a huge added value that, through your own motivation to learn, also benefits SupplyOn as a company.Were there any particular challenges or obstacles on your way to your current position? How did you deal with them, and what lessons did you learn that you would like to pass on to newcomers who aspire to a similar career?Mirjam: Before my time at SupplyOn, I experienced firsthand as a newcomer how a work environment can evolve from hurtful comments to bullying. Such experiences can be very unsettling at a young age. A boss telling you that you're not good enough can really hit you hard. You feel worthless and start doubting yourself. In general, I’ve learned that it’s important not to doubt yourself, your strengths, and your abilities, even when it’s difficult. Fortunately, I had someone back then who stood up for me.Maximilian: I had a similarly challenging experience at a previous employer. My former supervisor threw me into a large industrial project without proper onboarding. Despite the lack of support and clear deficiencies in the onboarding process, I was expected to deliver full performance immediately. When I sought support, I was advised to leave the industry if I couldn't handle it.At SupplyOn, however, I had a completely different experience. The onboarding was highly professional and structured. I was thoroughly onboarded and received strong support from my supervisors and colleagues from the start. This positive and supportive work environment showed me how important good onboarding and a strong team are to be successful and to develop.I would recommend to young employees: stand up for your needs for information, communication, and onboarding. Seek conversations. And if these don't bear fruit, trust yourself, listen to yourself. Don't let obstacles discourage you; instead, use them as an opportunity to strengthen your skills and determination to achieve your goals.Mirjam: Fortunately, it’s different for me at SupplyOn as well. I experience mutual appreciation and open, eye-level communication here as central elements. Regardless of the position, all employees are treated with respect and are important. This collaborative environment, exemplified by the leaders, contributes significantly to the positive work atmosphere. Would you like to drive your own senior career development at an appreciative IT company? Take a look at our open positions and apply today!
Senior career development for IT leaders: success paths and recommendations by Mirjam and Maximilian

Supplier Performance Management: how to systematically strengthen your supply chain

You can only manage what you measure, they say—and rightly so. This is especially true when it comes to supply chain performance. Disruptive change and increasing demands for cost efficiency, quality, and speed present unique challenges. Only by measuring how well it is performing can the supply chain be properly aligned and optimized.This requires a comprehensive, holistic view of supplier performance which goes beyond traditional key performance indicators (KPIs). The evaluation scheme should also provide sufficient leeway and flexibility to respond quickly to internal and external changes. Most importantly, performance measures need to have impact. In other words, they need to shape the way we interact with each other. Therefore, evaluation criteria must be transparent and accessible to all stakeholders, and there must be a proactive, open exchange of information. Only then can both sides improve collaboration.So there are six factors that characterize good Supplier Performance Management: it must be holistic, flexible, binding, transparent, proactive and collaborative. But what does this mean in practice?Holistic Supplier ManagementMore than "just" performanceTraditional metrics such as on-time delivery (OTD), on-time, in-full (OTIF), unit cost, order fulfillment (PO collaboration), and first-pass yield (FPY) are certainly important. But there is more to a holistic picture: There are qualitative factors such as response time, service quality, complaint handling, price stability, and resilience to various risk factors.Another important evaluation category is determined by the supplier's capabilities. This includes factors such as agility and flexibility in the face of change, innovation and speed, the degree of digitization of its processes and, last but not least, sustainability aspects.Only the combination of all these factors provides a complete picture of a supplier’s performance. If you neglect one factor in the assessment, this can lead to significant competitive disadvantages or even serious compliance problems, for example with regard to the Supply Chain Acts in Germany or the USA. Flexible Supplier Performance ManagementCustomized and quickly adaptableEvery business is different. So are their supply chains and supplier relationships. This has an impact on Supplier Performance Management: which topics are important, which criteria are included in which scores and how they are weighted, and who has access to which data internally—all of this varies greatly from company to company.Accordingly, a Supplier Performance Management solution must be individually adaptable if it is to make a value-adding contribution. At SupplyOn, we have therefore placed particular emphasis on the high configurability of our Performance Management solution. With just a few clicks, companies can configure the content and data fields of a table, as well as filters, scorecards and hierarchies.Organizational structures can also be stored to enable multi-dimensional monitoring at the division, plant, or country level. The dashboard, too, is customizable. In the event of organizational changes or changes in the business environment, companies can easily adapt the configurations without any additional implementation effort—and optimally adapt their Supplier Performance Management to their changing needs at any time. Binding Supplier Performance ManagementProviding direction for procurementMeasuring supplier performance is not an end in itself. Supplier Performance Management can only function as an active control tool for supply chain quality if it is closely linked to all downstream procurement processes. In this sense, supplier performance is the supplier sentiment that companies use to decide which materials and processes (RFxs, auctions, orders and contracts) the supplier is qualified for.In this way, the purchasing department can ensure that only suppliers that comply with the company's internal specifications can be selected. This ensures compliance along the supply chain.SupplyOn Performance Management can be seamlessly integrated into internal systems via API, so that even global companies with very heterogeneous IT landscapes can benefit from this company-wide compliance enforcement. The solution also integrates with other SupplyOn solutions such as Supply Chain Collaboration, Sourcing and Quality Management.The aim of all these measures is to achieve an integrated workflow that leads to a continuous improvement in supplier performance—and thus in the entire supply chain.Transparent Supplier Performance ManagementA common understanding between customer and supplierSuppliers can only improve if they know — and above all understand! — how they are perceived by their customers. What metrics are most important, what factors go into a score, and what is actually measured? A supplier must be able to answer all these questions in order to adjust its own goals accordingly and initiate suitable improvement measures.With SupplyOn Performance Management, companies can share the evaluation categories and evaluation hierarchies with their suppliers. This customer-based structure makes it easier for suppliers to understand the reasons behind certain scores. Info buttons explaining the calculation of the respective KPI and traffic light functions also help to make this easier to understand.All of this ensures that both sides have the same view of the data and therefore the same understanding of supplier performance Proactive Supplier Performance ManagementAutomatic trend monitoringThe sooner companies and suppliers can take action on performance issues, the better. This requires up-to-date data. SupplyOn Performance Management uses automated processes and API connections to continuously collect all data in real time. Trend analyses provide a quick overview of improvements or deteriorations compared to historical data, making lengthy analyses a thing of the past. This enables companies to proactively take appropriate development and improvement actions for their suppliers and store them directly in the system.In the future, AI functionalities will further expand this proactive approach in SupplyOn Performance Management by automatically identifying optimization potential for suppliers and suggesting appropriate measures.Collaborative Supplier Performance ManagementWorking as a teamThe customer-supplier relationship is not a one-way street. It thrives on productive collaboration on both sides. Supplier Performance Management should reflect this collaborative approach. After all, different perspectives can quickly lead to misunderstandings and feelings of unfairness if not discussed.For example, last month's on-time delivery (OTD) score may have been 80 instead of 100 according to the customer's data, but when discussed with the supplier, it turns out that the late delivery was due to weather-related accidents and traffic jams—factors beyond the supplier's control. Both parties can then agree to adjust the score accordingly.For this exchange between customer and supplier, SupplyOn Performance Management offers convenient comment functions, the option of setting up measures and an integrated supplier self-assessment. Here, suppliers can present their own performance or capabilities and initiate a collaborative exchange with their customers.But collaboration is not just about individual scores. It is also about the customer and supplier working together to improve overall supplier performance.Bottom lineEmbedding all six aspects into Supplier Performance Management leads to more harmonious relationships because it enables collaboration on an equal footing. Suppliers are seen as equal business partners, pulling in the same direction as their customers, with the goal of continuously improving processes and collaboration. Suppliers can tailor their activities and actions to the needs of their customers and continuously analyze their progress. This enables companies to develop their suppliers efficiently and strengthen their own competitive position.The combination of these two perspectives makes Supplier Performance Management a powerful lever for increasing the resilience, efficiency and sustainability of the entire supply chain. At SupplyOn, we integrate these two perspectives through close cooperation with companies and suppliers. In this way, we continuously gather valuable feedback from both sides to continuously expand the SupplyOn Supplier Performance Management solution, integrate the latest technological advancement and improve it even further. As a result, companies and suppliers can work most efficiently and always stay one step ahead of the competition.
Supplier Performance Management: how to systematically strengthen your supply chain

Business Continuity: Contingency plan in case your supplier is the victim of a cyber attack

Unfortunately, cybercriminals continue to gain access to corporate IT infrastructure, encrypt data, and then demand large sums of money to "decrypt" it. The impact on affected companies is devastating! It often takes several months before they can operate as they did before the attack.Even if your company has planned for this eventuality: What if one of your key suppliers is affected? How long can you produce without them? How can you continue to manage the relationship if EDI is down and email is out?True to the motto "better safe than sorry", we at SupplyOn offer our customers the creation of an emergency plan for such cases - before the disaster strikes. The aim of the plan is to implement and support an orderly and monitored cooperation with the affected companies within 24 hours. All order types such as JIT/JIS, orders, KANBAN or VMI, etc. can be integrated.In the first step, our experts work with the client to develop a customized contingency plan and define the necessary adjustments and actions. The second step is to define the preparations for the emergency. Once all the necessary actions have been defined, the plans are communicated - in paper form, of course - along with all the key contact information. This ensures that the right people in your organization are notified in the event of an emergency, for example, via their personal cell phones.In the event of an emergency, you and the supplier concerned initiate immediate measures and determine the next steps together with SupplyOn. This includes the immediate registration and activation of the supplier on the SupplyOn platform as well as the transfer of open and current orders and delivery schedules to the Supply Chain Collaboration solution. Together with our consultants, the first steps with the supplier are then carried out and monitored. The support provided by SupplyOn gives the suppliers concerned peace of mind and avoids unnecessary delays and queries to Customer Support.The package offered by SupplyOn supports your suppliers in the first steps out of the chaos and on the way to an orderly production process. In addition, the SupplyOn platform prevents the malware from spreading to your company and ensures that business can continue to be conducted electronically as before.Got curious? Then get in touch with us below.
Business Continuity: Contingency plan in case your supplier is the victim of a cyber attack

Feedback as a career catalyst: Sabine’s tips for professional development

In this interview, Sabine Moudilou, Manager Portal UI/UX, who has advanced her career at SupplyOn through openness and targeted feedback, shares her valuable experience and tips on feedback and self-development. Find out how constructive feedback can help you achieve your professional goals.Can you briefly outline your career at SupplyOn and describe what feedback means to you personally?Sabine: Sure, of course. I started at SupplyOn in 2016 as a working student. After graduating from university, I supported our customers as a consultant with the implementation of our SCC solutions. I then moved to the Supplier Onboarding team and took on my first team lead position. For about three years now, I have been working as a Manager in Product Development at SRM & Portal, supporting UX Designers, Product Managers and Product Experts in their daily work.Feedback has always been incredibly important to me. I am open to feedback and also like to give timely feedback myself. I see it as an opportunity to learn and develop. The feedback I received from my colleagues was particularly valuable because I was able to learn from great experts in their fields. This helped me enormously, especially at the beginning of my career.What strategies have you used to get constructive feedback from colleagues and managers? Are there any specific methods you would recommend?Sabine: I try to actively seek feedback, be it after presentations or in preparation for important meetings. I often ask directly what they think of my work, whether I have conveyed the content clearly and what I could improve. I find it particularly important to explicitly ask for feedback at the end of the year, independently of formal target agreement meetings. This gives me the opportunity to reflect comprehensively on my achievements and challenges of the year.Last year, I initiated 360-degree feedback for myself. I asked around 35 colleagues from various departments and hierarchy levels for their anonymous feedback. At the time, I had moved into my new position and wanted to make sure that I was heading in the right direction in the way I was living this role.It was an exciting experience and really helped me to get different perspectives. It was not only valuable for my professional development, but also very appreciative for me personally. Once again, it showed the good collegiality at SupplyOn, because my colleagues invested a lot of time and effort in my assessment, for which I am very grateful.I find joint reflection and the broadening of perspectives and perceptions extremely valuable. I also give my manager feedback relatively often, for example on my perception of presentations, events or meetings. Our regular weekly jour fixe meetings in particular provide an opportunity to give structured feedback.These perceptions and reflections are very well received. Of course, feedback can also be spontaneous, for example directly after a successful presentation. However, in my opinion, the key to high-quality feedback is good preparation. If feedback is well thought out and prepared, it is particularly helpful.How do you personally deal with feedback from colleagues and managers, especially when it is critical or challenging?Sabine: First of all, listening is essential for me. I try to really understand the feedback and if it's difficult, I sleep on it. Then I talk to the person again to clarify any ambiguities. Sometimes I also discuss the feedback with other colleagues to get a second opinion and better understand it.Can you give an example of how you were able to grow based on specific feedback?Sabine: One specific example is my current position in the product area. I was open to new opportunities. But without the recommendations and feedback from my colleagues and managers regarding my strengths, for example, I wouldn't have had the idea of applying for this position in a specialist area that was still foreign to me.I saw the feedback to develop myself in this position as an opportunity to develop further. The new position has been a great learning curve and I am grateful for the opportunity to think outside the box and prove myself in a new area.What advice would you give to people who are afraid to ask for feedback because they feel vulnerable?Sabine: I understand this fear very well. Getting feedback takes courage, but it's a valuable opportunity to get out of your comfort zone and grow. It helps to trust that most colleagues want to give honest and constructive feedback to be supportive. It also shows that you really want to develop.Good preparation for feedback meetings can also provide additional reassurance. The more often you ask for feedback, the more courageous you become in the process. I recommend using the projects and initiatives of the past year as a guide when asking for feedback if you are unsure.Reflect on the challenges you faced, as well as your successes and moments of happiness. Where did you get stuck, where did you reach your limits, but where did you surpass yourself? Think about specific questions that you want to ask in order to receive targeted and helpful feedback.It can also be helpful to obtain feedback outside of the regular goal-setting meetings, for example through 360-degree feedback. This not only shows your willingness to develop yourself, but also strengthens teamwork.For your own career development, I can only recommend that you listen to how others see you and how they assess your strengths. I would be delighted if my experience report helps you to deal with feedback more courageously, to dare to ask for it and to advance your own career.Ready to take the next step in your career? Apply now and experience how valuable feedback and a strong team culture can drive your professional development! To our job offers
Feedback as a career catalyst: Sabine’s tips for professional development

Kick-off: SupplyOn at the Charity Company Championship 2024

If my Outlook hasn't hidden any emails and if my memory serves me right, SupplyOn took part in the MCCC (Munich City Company Championship) for the first time in July 2014. This was also the time of the World Cup, in which the German team won the title. We all certainly remember the 7:1 win against Brazil in the semi-finals 🙂But back to this year - ten years later: For the first time, the MCCC took place in Aschheim instead of the Nymphenburg Sports Park. According to the organizers, they were not sure whether the change of location would meet with acceptance. But their worries were unfounded.24 teams attended the event, ensuring an optimal tournament schedule. As in 2023, Jimmy Hartwig took over the patronage. He was once again present to welcome the players in person. The traditional photo with all the teams was taken and then the group phase began. But we couldn't speak of good luck in the draw: Accenture and Hartmann Consulting (2023 tournament winners) were two very strong opponents in our group.Fortunately, the SupplyOn team had five newcomers. As in previous years, we didn't have the opportunity to practice together in advance. Thus, the other teams had an advantage, and the sporting successes were absent on our side. In fairness, it must be said that some colleagues still had the B2run (Wednesday, 17.07.2024) in their bones.Sadly, there was also an injury, not caused by an opponent, but by an inconspicuous hole on the otherwise well-maintained field. Best wishes and a fast recovery to our colleague! Fair play was key in all games, and there were no serious fouls.The organization team (Pascal and the team Die Gastgeber) really went the extra mile and provided everyone with delicious food and drinks. Nothing was missing, a thousand thanks for that!The well deserved tournament winner was the team "Die Gastgeber". They prevailed against our group opponents Accenture. Congratulations on the title.We had a lot of fun at the MCCC 2024 and will certainly take part again in 2025!
Kick-off: SupplyOn at the Charity Company Championship 2024

Unlock the power of integrated S&OP and Capacity Management

In today’s dynamic marketplace, staying ahead of the competition means being agile, efficient, and customer-focused. Achieve unparalleled supply chain excellence by integrating sales and operations planning (S&OP) on the buyer's side with robust capacity management on the supplier's side with SupplyOn Capacity Management. This strategic alignment not only optimizes resources but also drives substantial financial benefits.Why integrate S&OP with supplier capacity management?Enhance forecast accuracy: Synchronize your sales forecasts with supplier production plans to accurately manage demand. The benefits include minimizing stockouts and excess inventory, boosting customer satisfaction and reducing costs.Optimize resource utilization: Leverage your supplier's capacity knowledge to ensure resources are used efficiently. This reduces operating costs and increases productivity by balancing workloads.Improve market responsiveness: Quickly adapt to market changes with real-time data sharing and collaborative planning. Reduce lead times and improve your ability to respond to customer demands quickly, resulting in greater customer satisfaction.Reduce costs and maximize profits: By optimizing stock and avoiding supply chain disruptions you can capitalize on improved profit margins and cash flow for greater profitability.Strategic steps for building a successful ecosystem with your suppliersBuild collaborative relationships: Foster strong partnerships with your suppliers through transparent communication. Establish regular joint meetings and collaborative platforms such as SupplyOn Capacity Management for seamless information exchange.Develop joint forecasting processes: Align demand forecasts with supplier capacity capabilities through collaborative planning and management. Conduct monthly meetings where buyers and suppliers jointly review and adjust forecasts and capacity plans, supported by seamless integration of S&OP planning with SupplyOn Capacity Management.Conduct regular capacity assessments: Assess and understand the capacity constraints and capabilities of your suppliers. SupplyOn Capacity Management provides early warning of impending shortages and helps to proactively manage potential bottlenecks.Leverage advanced analytics and scenario planning: Evaluate different demand and capacity scenarios to prepare for market fluctuations. What-if analysis tools for stress testing supply chain scenarios, developing contingency plans and SupplyOn Capacity Management's simulation of best capacity strategies help to avoid bottlenecks and ensure financial benefits.Align performance metrics: Establish common Key Performance Indicators (KPIs) to measure and drive performance across the supply chain. Collaborative monitoring of metrics such as forecast accuracy, lead time, and service level performance ensures a reliable supply chain and reduces costs.Enhance flexibility and responsiveness: Implement agile supply chain practices to quickly adapt to changes in demand. Digitization with SupplyOn Capacity Management enables flexible manufacturing agreements and agile production schedules.Realize the full potential of your supply chainBy integrating S&OP on the buyer's side with SupplyOn Capacity Management on the supplier's side, you can create a resilient, responsive, and highly efficient supply chain. This strategic alignment will not only optimize the use of resources, but will also lead to significant financial gains.Experience the transformation:Demand management: Achieve accurate forecasts and optimal inventory levels.Capacity management: Utilize supplier capacity efficiently to reduce costs.Financial outcomes: Increase revenue, improve cash flow, and maximize profitability.Take the next step towards supply chain excellence. Contact us today to learn how our integrated S&OP and Capacity Management solution can drive your business forward.Your success is our priority. Let's build a better supply chain together.
Unlock the power of integrated S&OP and Capacity Management

Growth Opportunity Act: Germany goes eInvoicing

On March 22, 2024, the Growth Opportunities Act was passed by the Bundestag and Bundesrat in Germany. With the introduction of this law, the federal government aims to boost Germany's attractiveness as a business center.Part of the Growth Opportunities Act is the introduction of mandatory eInvoicing in Germany. Domestic invoicing is to be digitized through the gradual introduction of electronic invoice formats. The clear goal: no more paper and no more PDFs.Two standard formats have been defined for electronic invoices: X-Rechnung and ZUGFeRD.X-Rechnung is a pure XML format and has already been known in the business-to-government environment for a few years.ZUGFeRD, on the other hand, is a hybrid format. Here, a human-readable and interpretable PDF invoice is embedded in a machine-readable XML file.An overview of the exact timeline for the introduction and who is affected and when:From 2025, all companies must be able to receive e-invoices in the formats defined by the government. Regardless of company size or turnover.In 2027, only smaller companies with an annual turnover of less than 800,000 euros will be allowed to send PDF and paper invoices.From 2028, these formats will no longer be permitted. X-Invoice and ZUGFeRD invoices will then be the new standard. The use of alternative electronic invoice formats remains permitted as long as the formats are compliant with EU standard EN16931.EDIFACT was controversial for a long time. Business associations have called for this transmission channel to be retained. The government has complied with this request and continues to allow EDI as a transmission channel - subject to the following conditions: EDI data formats must comply with EU standard EN16931 and a bilateral agreement between sender and recipient, i.e. customer and supplier, is required.Unlike other countries, Germany has decided against a central government platform for the eInvoicing model itself. Invoices must comply with the new formats, but the transmission channel can be chosen freely. Germany is therefore taking a different approach to countries such as Italy, where all invoices must be sent via a central government platform.The introduction of mandatory eInvoicing in Germany serves as preparation for the planned EU reform VIDA. VIDA stands for "VAT in the Digital Age" and is an EU initiative. According to the current schedule, from 2028, EU invoices exchanged between two EU countries will only be permitted in a structured and machine-readable format, i.e. EN16931-compliant.At the same time, the introduction of a standardized tax reporting system is planned via VIDA. The EU plan envisages the introduction of central tax reporting platforms at both national and EU level. Companies in each EU country will report their tax data to the national platform, which in turn will forward the data to the central EU portal. For Germany, e-invoicing therefore forms the basis for the introduction of the standardized tax reporting system as part of VIDA.SupplyOn is currently developing an invoicing add-on for Germany that will make it possible to process 100% of invoices received within Germany - regardless of whether the supplier is registered with SupplyOn or not. In addition to receiving the invoices and converting them into a desired target format, SupplyOn also takes over the complete validation of all invoices against previous documents such as the purchase order. SupplyOn can also enrich additional invoice data. All with the aim of achieving the fullest possible automation of incoming invoices on the customer side with a dark posting rate of over 90%.
Growth Opportunity Act: Germany goes eInvoicing